Job requirements:
- Languages: English (can understand technical documents )
- Education: secondary school.
- Experience: 5 years or more in heavy duty and food machines
Responsibilities:
- Install, service, and repair various appliances.
- Advise customers on work performed and condition of equipment
- Swiftly respond to customer calls regarding issues or malfunctions.
- Evaluate and troubleshoot problems
- Provide repair options, estimates, and timeframes to customers, taking into account any product warranties they have.
- Stay up-to-date on the latest appliance technology and parts.
Required Skills & Abilities:
- Able to handle heavy loads, standing for extended periods, and a fast-paced environment
- Able to prepare written estimates of repair costs, plan service routes
- Sufficient experience in and knowledge of appliance repair and installation
- Customer service and communication skills
- Refer to product manuals to repair parts, use testing devices, repair electrical appliances and components
- Ability to work independently and within a team